SHIPPING AND RETURN

At Έμπυρος, we partner with Printful to handle order fulfillment and shipping. Below, you’ll find our shipping and return policies based on Printful’s guidelines.

📦 Shipping Policy

Order Processing & Fulfillment

  • All items are made to order and typically take 2-5 business days for production before shipping.
  • Processing times may vary during peak seasons or holidays.

Estimated Shipping Times

Once fulfilled, shipping times depend on your location:

Region Standard Shipping Time
USA 3-6 business days
Canada 6-10 business days
Europe 4-8 business days
Australia & New Zealand 7-12 business days
International 10-20 business days

📍 Note: Actual delivery times may vary due to customs, carrier delays, or other unforeseen circumstances.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and order weight.
  • Expedited shipping options may be available at checkout.

International Shipping & Customs

  • We ship worldwide! However, international orders may be subject to customs fees, VAT, or import taxes, which are the customer’s responsibility.
  • Customs processing times vary and may impact delivery dates.

🔄 Return & Exchange Policy

Returns & Refunds

Since all products are made to order, we do not accept returns or exchanges unless there is a defect or printing error.

🚨 Non-Returnable Items:
❌ Wrong size ordered (please check our size guide before purchasing)
❌ Buyer’s remorse or change of mind
❌ Custom/personalized items

Damaged, Defective, or Incorrect Orders

We stand by the quality of our products. If you receive a damaged, misprinted, or incorrect item, please:

  1. Contact us within 30 days of delivery at [yourstore@email.com] with your order number.
  2. Attach clear photos of the issue.
  3. We will replace or refund your order if the defect is verified.

Lost or Stolen Packages

  • If your package is marked as delivered but not received, check with neighbors or your local post office.
  • If your package is lost in transit, contact us, and we’ll work with Printful to investigate.

❓ Need Help?

For any shipping or return inquiries, reach out to our team:

📧 Email: Έμπυρος@email.com

Thank you for shopping with Έμπυρος! 🚀🔥